Let’s be honest telemarketing doesn’t have the best reputation. If you’re not talking to a robot you’re talking to a zombie who’d rather be anywhere but on the phone.
But don’t hang up. At Connect Direct we don’t employ robots or zombies. All of our staff are experienced professionals who are trained communicators capable of having sensible conversations at a senior level. From customer helplines and mystery shopping to lead generation and appointment making, their professionalism speaks volumes.
As our clients expect from Connect Direct, we utilise the latest screen based calling systems and the data that we capture during our calls is immediately integrated into the relevant database system.
Our telemarketing services include:
- List Cleansing
- Database Building
- Direct Mail Follow-up
- Lead Generation
- Appointment Making
- Customer Care Surveys
- Customer Relationship Management
- Mystery Shopping
Our call rates and progress are transparent throughout our campaigns and we keep our clients regularly updated with call statistics and reporting.